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- The Electronic Frontier Foundation and Virtual Communities
- By Mike Godwin
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- Introduction by Howard Rheingold:
- Mike Godwin is the staff counsel for The Electronic Frontier Foundation
- (EFF). EFF has been established to help civilize the electronic frontier;
- to make it truly useful and beneficial to everyone, not just an elite; and
- to do this in a way that is in keeping with our society's highest
- traditions of the free and open flow of information and communication. For
- information about the EFF, email mnemonic@eff.org, write EFF, 155 Second
- Street, Cambridge, MA 02141, or call 617 864 1550.
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- The Electronic Frontier Foundation is living proof of the
- existence and effectiveness of virtual digital communities. Not only did
- EFF arise from the interactions of citizens who were, and are, "neighbors"
- in electronic communities, but the EFF has also gone on to establish its
- own communities, not the least of which is the EFF conference on the WELL
- (Whole Earth 'Lectronic Link).
- The WELL was a key community from the beginning. The way
- communities normally shape their responses to outside events is for
- neighbors to chat - perhaps even gossip Q over the fence. It was this kind
- of informal exchange of information that led to two crystallizing events
- behind EFF's formation. The first was an online WELL conference on
- "hacking" sponsored by Harper's magazine. One result of that conference
- was that WELL user and Grateful Dead lyricist John Perry Barlow met and
- befriended a couple of hackers who went by the cyberpunkish noms-de-hack
- "Acid Phreak" and "Phiber Optik." Although they "knew" each other
- electronically, Barlow's face-to-face meeting with Acid and Optik was a
- revelation: "Acid and Optik, as material beings, were well-scrubbed and
- fashionably clad," Barlow later wrote. "They looked to be as dangerous as
- ducks." Barlow soon concluded that law enforcement's characterization of
- these hackers as major computer criminals was disproportionate to their
- actions, which had more to do with intellectual curiosity and youthful
- exploration than with genuine criminal intent.
- The second crystallizing event occurred when Barlow and another
- WELL user, Mitch Kapor (a founder of Lotus Development Corp. and On
- Technology) compared notes about their respective visits by FBI agents.
- The agents were investigating the unauthorized copying and distribution of
- Apple's proprietary source code for the ROMs in Apple's Macintosh
- computer, and both Kapor and Barlow were startled by how little the FBI
- seemed to know about the nature of the alleged crimes they were
- investigating, and Barlow later published an account of the visit on the
- WELL (and print-published as "Crime and Puzzlement" in WER #68).
- As Barlow later writes in the March issue of the Foundation's
- print newsletter, the EFFector: "Mitch's experience had been as dreamlike
- as mine. He had, in fact, filed the whole thing under General
- Inexplicability until he read my tale on the WELL.... Several days later,
- he found his bizjet about to fly over Wyoming on its way to San Francisco.
- He called me from somewhere over South Dakota and asked if he might
- literally drop in for a chat about [the agents' visits] and related
- matters. So, while a late spring snow storm swirled outside my office, we
- spent several hours hatching what became the Electronic Frontier
- Foundation."
- Having met in person when Barlow interviewed Kapor for Microtimes,
- the two future EFF co-founders had used the WELL to build on their
- face-to-face contact. In effect, they had become next-door neighbors,
- although Barlow lived in Pinedale, Wyoming, while Kapor lived in
- Brookline, Massachusetts. Says Barlow: "There was a sense that what was
- going on was a threat to our community." So Barlow and Kapor did what
- neighbors often do in response to a neighborhood problem - they formed a
- citizens' group. In this case, the citizens' group was the EFF.
- I had a chance to play my own role in another example of such
- concerned citizen action in my then-hometown, Austin, Texas, which has
- more than its share of computer bulletin-board systems (BBSs). On March 1,
- 1990, one of those BBSs was seized by the United States Secret Service,
- which claimed at the time that the system, run by the Austin-based
- role-playing game company Steve Jackson Games. Although neither Jackson
- nor his company turned out to be the targets of the Secret Service's
- criminal investigation, Jackson was told that the manual for a
- role-playing game they were about to publish (called GURPS Cyberpunk and
- stored on the hard disk of the company's BBS computer) was a "handbook for
- computer crime."
- Austin's BBS community was startled, then outraged, by the
- seizure, which had the potential of putting Jackson, an innocent third
- party, out of business. On a BBS called "Flight" there was a hot debate
- about the media's failure to pick up on Jackson's story. A third-year law
- student and former journalist and Flight user, I theorized on Flight that
- the media hadn't covered the story because they didn't know about it. Or,
- at least, they didn't understand the issues.
- So, to test my theory, I gathered together several postings from
- local BBSs and from Usenet, the distributed BBS that runs on the Internet
- and connected computers, and trekked down to the Austin American-Statesman
- office to talk to a friend of mine, Kyle Pope, who covered
- computer-related stories. I also took him photocopies of the statutes that
- give the Secret Service jurisdiction over computer crime and lots of phone
- numbers of potential sources. At the same time, I called and modemed
- materials to John Schwartz, a friend and former colleague who was now an
- editor at Newsweek.
- Pope's lengthy, copyrighted story on the Secret Service seizure
- appeared in the American-Statesman the following weekend. John Schwartz's
- story, which covered the Steve Jackson Games incident as well as the
- Secret Service's involvement in a nationwide computer-crime "dragnet,"
- appeared in Newsweek's April 30 issue. The heavy-handed tactics and
- overbroad seizure at Steve Jackson Games became a symbol of the
- law-enforcement community's misconceptions and fears about young computer
- hackers, and provided a context for Barlow's and Kapor's discussions about
- creating the EFF.
- Once they agreed on what needed to be done, Kapor and Barlow went
- back to the WELL and drew upon the collective wisdom of that community for
- input into the tactics and strategy of the newly formed foundation. The
- same week they announced the EFF's formation in Washington, D.C., they
- started the EFF conference on the WELL - sort of a community within a
- community which quickly became one of the system's most active
- conferences.
- Soon afterward, they created two new newsgroups on Usenet
- Qcomp.org.eff.news and comp.org.eff.talk. The latter newsgroup, like all
- active newsgroups, has become a community of sorts itself, with a diverse
- collection of voices addressing - sometimes heatedly Q the issues that
- arise as we proceed to explore and civilize the electronic frontier.
- Almost immediately after the foundation was officially launched,
- EFF's efforts to assist in the defense of electronic publisher Craig
- Neidorf had tangible results. Neidorf had been prosecuted for publishing a
- BellSouth text file relating to the E-911 system (see "Attacks on the Bill
- of Rights," WER #70). EFF's law firm, Rabinowitz, Boudin, Standard,
- Krinsky, Lieberman, submitted an amicus curiae brief defending Neidorf's
- First Amendment rights as a publisher. We also helped Neidorf's defense
- counsel assemble experts to testify on his client's behalf. And a member
- of the WELL's EFF conference came up with the information that was
- critical in persuading the prosecutors to drop their case.
- It's clear that EFF is not only the product of electronic
- communities, but has also produced some new communities while continuing
- to contribute to old ones. It's also clear that the sense of community was
- seeded by face-to-face contact at key points: when Barlow met Acid and
- Optik, for example, and when he interviewed Kapor. The need for at least
- occasional face-to-face contact, Kapor still stresses, means that current
- networks and BBSs don't simply create community; instead, they amplify it.
- Or, to be even more accurate, the two phenomena exist in a complex state
- of coevolution, with face-to-face contacts fueling the electronic
- relationships (and vice versa).
- One of the things you often see when you read discussions about
- EFF on the WELL or on Usenet is a sense that the EFF has become a
- representative body. While this is misleading - EFF is not yet a
- membership organization - it's still the case that EFF is regarded as an
- advocacy group for electronic communities generally. You'll often read
- comments from Usenet folks who think the most appropriate pronouns when
- talking about the EFF are "we," "us," and "our."
- And if that neighborly sense of belonging doesn't prove the
- existence of a community, I don't know what does.
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